Finding an outstanding business systems support provider for your company to ensure your system keeps working effectively for you, is crucial.
At Nolan Business Solutions our customers are our greatest asset. We concentrate on communicating and building a relationship with our customers, whilst delivering outstanding customer service.
Nolan Business Solutions operates a comprehensive support desk to assist users throughout the lifetime of their system (and beyond if needed). Nolan Business Solutions’ support consultants are experts in their field with on average over 10 years’ experience and we offer telephone, email and remote support. We operate support contracts tailored to suit client’s specific needs, with rigorous call logging procedures and a Standard Service Level Agreement (SLA) of a 1 hour response time for any support query logged.
All Nolan Business Solutions support clients are provided with a dedicated Account Manager, as well as a Customer Care Coordinator, ensuring that they receive a dedicated service at all times.